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It's the busiest shipping week of the year, and scammers know it. You're probably waiting on a few packages, so a text saying one is stuck doesn't seem strange. That's exactly why it works.
If you're still running Windows 10, you may have heard the free security updates ended this October. They almost did. Microsoft quietly extended them another year, to October 12, 2027. That's good news. But it's a reprieve, not a fix.
A few weeks ago we wrote about a remote access program that sat on a customer's computer for over a year without him knowing. Since then, we've made that kind of check automatic. Every computer with our monitoring tool installed now gets a weekly security sweep that looks for one thing: software that lets someone else control the computer from somewhere else.
We've had some difficult conversations with clients lately. Several have come to us after the loss of a spouse, unsure where to begin with the accounts and devices their loved one always took care of. Most have told us some version of the same thing: "He handled all of that. I don't even know where to start." They couldn't get into his email. They didn't know the passcode to his phone. The bank kept sending security codes to a number they couldn't answer. On top of everything else they were dealing with, they were locked out of their own household. None of this takes a lawyer or a tech degree to prevent. It takes one sheet of paper and about 30 minutes at the kitchen table.
